New Paystack Dashboard
This category contains user guides on how to use the new Paystack Dashboard
Send us feedback
The new Dashboard is the beginning of something we plan to keep building on — and merchant feedback is a big part of how we decide what comes next. If...
Email links and the old Dashboard
If you click a link in a Paystack email — a transaction notification, a dispute alert, a settlement summary — you may find yourself taken to the old D...
How to report an accessibility issue
If you encounter something in the Paystack Dashboard that's difficult or impossible to use because of an accessibility barrier, we want to hear about ...
Accessibility in the new Dashboard
Making the Paystack Dashboard accessible to everyone who uses it is a priority for us. This article explains what we've built, where we are, and where...
Your data hasn't changed
The new Paystack Dashboard is a completely rebuilt frontend — but everything underneath it is exactly as it was. This article explains what changed an...
Exporting and retrieving your data
If you've used Paystack before, you may be used to exporting data directly from your transactions, customers, refunds, disputes, or payouts pages. Tha...
Understanding your dashboard analytics
The Command Center page gives you a live view of your business performance through the Insights pane. This article explains what's available, how to f...
The models we use and how your data is processed
This article explains the AI technology behind the Command Center — what it is, who provides it, and exactly what happens to your data when you use it...
How we protect your data in the new Dashboard
The new Dashboard includes an AI feature — the Command Center — and we know that raises a natural question: what happens to your business data when yo...
What the AI can (and can't) do on the new Paystack dashboard
The new Paystack Dashboard includes an AI feature called the Command Center. This article explains what it does, how to use it, and where it has limit...
How to ask good questions in the Command Center
The Command Center works best when you ask it the way you'd ask a colleague — in plain language, with enough context to know what you're looking for. ...
Understanding your products and modules
The new Dashboard is built around a modular structure — what you see is shaped by the Paystack products active on your account. This article explains ...
Finding your way around the new Paystack Dashboard
The new Dashboard has a simpler navigation structure than the old one. This article walks you through what's changed, where things live now, and what ...
How to use Saved Charts (Beta)
When the Command Center generates a chart, you can save it for quick reference later. This feature is in beta — the core experience works, and we're c...
Using the new Dashboard on mobile
The new Paystack Dashboard is fully responsive. Everything you can do on desktop, you can do on your phone — no separate app required. We designed the...
