Accessibility in the new Dashboard

Making the Paystack Dashboard accessible to everyone who uses it is a priority for us. This article explains what we've built, where we are, and where we're headed.

The new Dashboard was designed with accessibility in mind from the start — not added as an afterthought. Specific improvements include:

• Screen reader support — pages and interactive elements are structured to work with screen readers

• Keyboard navigation — you can navigate the Dashboard fully using a keyboard, without needing a mouse

• Colour contrast — text and interface elements meet sufficient contrast ratios to be readable across different vision abilities

• Focus indicators — keyboard focus is clearly visible as you move through the interface, so you always know where you are

• ARIA labels — interactive elements are labelled in a way that assistive technologies can interpret correctly

These improvements are built on top of Pax, our design system, which means they apply consistently across the Dashboard rather than page by page.

We're working toward WCAG 2.2 AA compliance — the internationally recognised standard for web accessibility. We're not fully there yet, and we want to be honest about that.

Accessibility is never a finished project. Standards evolve, new pages and features get built, and gaps surface through real-world use that testing alone doesn't always catch. What we can commit to is that accessibility is an ongoing priority — not a box we checked at launch.

The most valuable signal we get is from merchants who use assistive technologies and encounter something that doesn't work. If you find a part of the Dashboard that's difficult or impossible to use, please let us know. Every report helps us close the gap.

See How to report an accessibility issue for how to get in touch.