You can cancel a customer's subscription from two different places on your dashboard:
- From the Plans page
- From the Subscribers page
From the Plans page
- Click Plans on your dashboard.
- Click on the Plan the customer is subscribed to.
- To the right of the page, you'll see a list of all customers subscribed to that Plan under Active Subscriptions.
- Click Cancel in front of the customer whose subscription you want to cancel.
From the Subscribers page
- Click on Subscribers on your dashboard.
- Click on the customer whose subscription you want to cancel.
- Click Cancel Subscription at the bottom of the popup.