When filling the Compliance tab, one of the documents you will be asked to provide is a Proof of Address. The Proof of Address could be for your business, the directors of your business or the owners of your business.
The most popular document used for this purpose is a Utility Bill and for this to be valid, the name on the utility bill has to bear the same with the name of the person providing this document. However, many individuals live in rented apartments and so their utility bills are usually in the name of their landlords.
As a workaround to this, here is a list of other personal documents that may serve as a proof of address and would most likely have the name of the customer (you) on them. Please find the list below:
a. Bank statement (this can be redacted)
b. Tax assessments
c. Cable TV bill such as DSTV bill (this is a utility bill and is usually in the customer's name)
d. Letter from a public authority. Examples of this include:
- Notice of tenement rate assessment
- Court notices
- Affidavits
e. Other documents and ID issued by public authorities
- Voter's card
The above-listed documents must not be more than six months old.
If you're not certain that the document you have works or if you need any help with your submission, please use the Support button on your Dashboard or send an email to support@paystack.com.
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