International payment eligibility

Edited

Businesses on Paystack can accept payments from their international customers. However, we do not enable international transactions for certain types of businesses, and some may require additional scrutiny before approval. This is because these business categories may pose higher risks or have specific regulatory requirements that need to be addressed.

Ineligible businesses in all countries

  • Instant value businesses i.e. airtime sellers, cable subscriptions, electricity bills etc.

  • Cryptocurrency businesses

  • Real estate businesses

  • Mobile wallet businesses

  • Betting businesses

  • Agritech businesses - i.e. businesses offering agricultural investment opportunities

  • Investment and other financial service businesses

  • Lottery and online gaming businesses

  • Data resellers

  • Electronic businesses - i.e. mobile phone sellers, television sellers etc.

  • Lending businesses

  • Cooperatives and saving businesses

  • Building materials businesses

  • Solid minerals and precious stones businesses

  • Car dealers

  • Pageantry and contest businesses

  • Herbal or pharmaceutical businesses

  • Political parties

  • Private charter jet businesses

  • Crowdfunding businesses

Businesses that receive extra scrutiny in all countries

The following businesses have to provide additional information or meet extra requirements before we can approve their international payment request:

Business category

Additional requirements

Religious organisations

  • Complete compliance documentation 

  • SCUML Certificate (for Nigeria-based businesses)

  • Website and social media links

  • Valid local donations

Non-profit organisations

  • Complete compliance documentation 

  • SCUML Certificate (for Nigeria-based businesses) or Certificate of Recognition (for Ghana-based businesses)

  • Successful local transactions

  • Valid business website and social media pages

Travel agencies

  • Complete compliance documentation 

  • IATA license

  • Signed Paystack MSA and indemnity Letter

  • Valid business website and social media pages

Web design and development businesses

  • Complete compliance documentation 

  • Valid business website

Sale of e-books and other digital products

  • Complete compliance documentation 

  • Valid website or social media page showing where the ebooks or digital products are sold

Once we receive and review your international payment request, a member of our team will reach out to you if we need additional documents for your business.

Please feel free to reach out to us via email at support@paystack.com or via our contact form if you have any questions.