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  3. Payments advice and troubleshooting

Payments advice and troubleshooting

How to solve common problems with payments

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  • Can I pass the transaction charges to my customers?
  • What is 3DS (3 Domain Secure)?
  • What is 2-Factor Authentication?
  • Why do customers abandon payments?
  • Why is my customer not receiving an OTP for their transaction?
  • How do I split a payment across multiple bank accounts?
  • Why are reversed transactions included in my export?
  • How to setup UBA Secure Pass to generate OTPs
  • How do I export my transaction data?
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