Payments advice and troubleshooting
How to solve common problems with payments
- Transaction Error: Customer is blacklisted
- Transaction Error: Contact Acquirer
- Transaction Error: Cardinal Authentication Required
- Transaction Error: Card Not Registered On Token Platform
- Transaction Error: Cannot process request
- Transaction Error: Card validation failed. Error occurred while processing your request
- Transaction Error: Card type has not been configured for payment gateway
- Transaction Error: Bank could not send SMS
- Transaction Error: Denied by Fraud System
- Transaction Error: Beneficiary Bank not available
- Transaction Error: Authorization was abandoned. Please try again
- Transaction Error: An invalid response was received from remote host, see provider response code/message for details
- Transaction Error: An error occurred while processing the request
- Transaction Error: An unknown error has occurred, please contact system administrator
- Transaction Error: An OTP related error has occurred, please contact support
- Transaction Error: Account Closed
- Transaction Error: Auth Data Error
- Transaction Error: Access Denied
- How can I cancel my subscription to a Paystack business?
- Transaction Error: Charge attempt cannot be fulfilled
- I don't know why I was debited
- Why did Paystack debit me?
- How do I tokenize a card on Paystack?
- Transaction Error: 'Currency Not Supported'
- Transaction error: 'Invalid Merchant Selected'
- Can I remove 3DS/OTP authentication for transactions?
- Why am I getting a 'Do Not Honour' error message?
- Why am I getting an insufficient funds error?
- What are Paystack's transaction charges?
- Can I pass the transaction charges to my customers?