Paystack Support Help Center home page
Submit a request
Sign in
  1. Paystack Support
  2. Payments
  3. Payments advice and troubleshooting

Payments advice and troubleshooting

How to solve common problems with payments

Follow New articles New articles and comments
  • Transaction Error: No Card Record
  • Transaction Error: Mobile number is invalid
  • Transaction Error: Merchant is not enabled for international transactions
  • Transaction Error: Lost Card, Pick-Up
  • Transaction Error: Lost Card
  • Transaction Error: Kindly enter OTP
  • Transaction Error: Kindly enter the mobile no registered with your bank
  • Transaction Error: Invalid USSD code
  • Transaction Error: Incorrect Date of Birth
  • Transaction Error: Invalid OTP
  • Transaction Error: Invalid token supplied
  • Transaction Error: Invalid card number
  • Transaction Error: Invalid Transaction
  • Transaction Error: Incorrect PIN
  • Transaction Error: Issuer or Switch Inoperative
  • Transaction Error: Failed
  • Transaction Error: Expired Card
  • Transaction Error: Either remote server cannot be reached or the network connection was reset/broken
  • Transaction Error: Enter the OTP code sent to your phone to complete the transaction
  • Transaction Error: Error Occurred. Could Not Authenticate Token
  • Transaction Error: Error Occurred. Could Not Generate Token
  • Transaction Error: Error, please try again
  • Transaction Error: Error
  • Transaction Error: Exceeds withdrawal frequency
  • Transaction Error: Error occurred while processing your request
  • Transaction Error: Exceeds withdrawal Limit
  • Transaction Error: E5015: Merchant [PAYSTACK PAYMENTS LTD] does not support currency [USD]
  • Transaction Error: Duplicate Transaction ID
  • Transaction Error: Invalid Service Code
  • Transaction Error: Declined
  • «
  • ‹
  • 1
  • 2
  • 3
  • 4
  • 5
  • ›
  • »
العربية Français (Côte d’Ivoire)