Payments advice and troubleshooting
How to solve common problems with payments
- How can I cancel my subscription to a Paystack business?
- Transaction Error: Charge attempt cannot be fulfilled
- Why did Paystack debit me?
- How do I tokenize a card on Paystack?
- Transaction Error: 'Currency Not Supported'
- Transaction error: 'Invalid Merchant Selected'
- Can I remove 3DS/OTP authentication for transactions?
- Why am I getting an insufficient funds error?
- What are Paystack's transaction charges?
- Can I pass the transaction charges to my customers?
- What is 3DS (3 Domain Secure)?
- What is 2-Factor Authentication?
- Why do customers abandon payments?
- Why is my customer not receiving an OTP for their transaction?
- How do I split a payment across multiple bank accounts?
- Why are reversed transactions included in my export?
- How to setup UBA Secure Pass to generate OTPs
- How do I export my transaction data?