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Latest activity by Ejiro
  • Ejiro created an article,

    What is an arbitration chargeback?

    An arbitration chargeback is the final stage in the chargeback process and it happens when your ‘decline’ response at the pre-arbitration stage has been rejected by the customer and their bank. At ...

  • Ejiro created an article,

    What is a pre-arbitration chargeback?

    A pre-arbitration chargeback is a request made by the customer to reopen a chargeback claim that they had filed earlier. If you, the merchant, provide a receipt that does not contain enough informa...