Christina Elele

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Activity overview

Latest activity by Christina Elele
  • Christina Elele created an article,

    Login Error: Could not login to your account, please wait a few minutes and try again

    This error message "Could not login to your account, please wait a few minutes and try again" usually means that you have had up to three consecutive failed login attempts. This could be because yo...

  • Christina Elele created an article,

    How to edit your Storefront name

    You can change your storefront name directly from the Storefront section of your Paystack dashboard. To do this, Log into your dashboard. Click Storefronts on the navigation pane. Select the parti...

  • Christina Elele created an article,

    Login Error: Your password has expired, please reset

    This error message, "Your password has expired, please reset" usually means that your password has expired. Paystack dashboard passwords typically expire after 360-366 days from the day they were c...

  • Christina Elele created an article,

    Can I have a separate login for one of the accounts linked to my main Paystack account?

    No. At the moment, all Paystack accounts added as new businesses to an existing Paystack account are linked to one email address. Changing the login email on one of these accounts automatically cha...

  • Christina Elele created an article,

    Login Error: Your account is locked. Please reset your password

    This error response "Could not login to your account. Your account has been locked..." usually means that you have had up to five consecutive failed login attempts. It could also be that multiple t...

  • Christina Elele created an article,

    How to enforce two-factor authentication (2FA) for all team members

    As an admin, you can enforce two-factor authentication (2FA) for your team members, but first, you must ensure that you have activated 2FA for your own login. To learn how to set up two-factor auth...

  • Christina Elele created an article,

    Can I merge two separate Paystack accounts?

    No. It is currently not possible to merge two separate accounts on Paystack. However, you can access both dashboards from one account. To do this, login to the dashboard of any of the businesses (s...

  • Christina Elele created an article,

    Login Error: Invalid username/password

    There are three possible reasons why you would get this error message: “Invalid username/password”, when trying to log into your Paystack account. They are: Wrong login email: You are trying to a...

  • Christina Elele created an article,

    How can a customer make a payment on Paystack?

    A customer can complete payments on Paystack either via our payment links (storefronts, payment pages, invoices), or via a checkout form on a website or app integrated with Paystack. When they rece...

  • Christina Elele created an article,

    How to track the login activity of users or team members on your Paystack account

    The introduction of the new user login activity feature on your dashboard is a significant step towards improved user management and enhanced security. It allows you to track the last login activit...