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Activity overview

Latest activity by Kome
  • Kome created an article,

    How to deactivate a virtual terminal

    You have the flexibility to create multiple virtual terminals from your Paystack Dashboard. You can deactivate them anytime you want. To deactivate a virtual terminal, select it from the list on yo...

  • Kome created an article,

    How to change the name of your virtual terminal

    By default, to create a virtual terminal, you must give it a name and link at least one WhatsApp number to receive transaction notifications. You can change the name of a virtual terminal at any ti...

  • Kome created an article,

    Transaction Error: Issuer or Inoperative switch

    This error is common with card transactions processed through the Paystack Terminal, i.e., POS transactions. It means a downtime or technical issue at the card issuer (customer's bank) or central ...

  • Kome created an article,

    How to add or delete a WhatsApp number from your Virtual Terminal

    The Paystack Virtual Terminal allows you to receive transaction notifications via WhatsApp. You can add or remove up to five WhatsApp numbers from a virtual terminal anytime. The video below shows ...

  • Kome created an article,

    How to set a Passcode for your Paystack Terminal

    Depending on the version of the Paystack app on your terminal, you may be required to enter a four-digit passcode to print an End-of-day report and the last transaction receipt. You can set a uniqu...

  • Kome created an article,

    What documents do I need to complete the compliance exercise for my Ghanaian business?

    After signing up on Paystack, we’d need to collect more information from you to activate your business. We collect this information via the Paystack Dashboard under the Compliance tab. Why do you ...

  • Kome created an article,

    Getting started with Paystack Terminal

    The Paystack Terminal is currently only available to Nigeria-based registered businesses and helps you seamlessly collect in-person payments from your customers. Here’s a short checklist to help yo...

  • Kome created an article,

    How much does a Paystack Terminal cost?

    The pricing for Paystack Terminal card readers varies according to the type of device, Test or Live. How much does a Test Terminal cost? Test Terminal devices, also known as debug devices, cost NGN...

  • Kome created an article,

    How to find your Paystack Terminal Device Serial Number (DSN)

    Your Paystack Terminal has a unique serial number called the Device Serial Number or DSN. It can be found in two ways. 1. On the manufacturer's details at the back of the device as shown below: 2. ...

  • Kome created an article,

    How to set up the SIM card of your Paystack Terminal

    The SIM card that comes with your Paystack POS Terminal needs specific settings to connect to the internet. One of those settings is the Access Point Name, popularly known as APN. The default APN f...