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Activity overview

Latest activity by Omon
  • Omon created an article,

    Transaction Error: Timed out

    What does 'Timed out' mean? This error typically occurs when we are unable to validate the outcome of a transaction.   What can I do about it? Kindly advise your customer to wait for a few minutes ...

  • Omon created an article,

    How a change in refund status affects transaction status

    You might need to refund your customers for a transaction for one reason or the other. This could be due to a cancelled order or any other reason as agreed between you and your customer(s). While t...

  • Omon created an article,

    How can I receive my payouts in a single lump sum?

    Due to recent regulatory changes, Nigerian businesses on Paystack will have noticed a change in how payouts are received. Depending on how your customers pay, you're likely receiving payouts in bat...

  • Omon created an article,

    How can I get my Tax Invoice from Paystack?

    As a South African business registered for VAT in South Africa, Paystack is required to charge VAT at 15% on our fees. As a South African based business using Paystack to receive payments, you will...

  • Omon created an article,

    Pay with PayAttitude

    Nigerian customers have the option of making payments to Nigerian-based Paystack merchants with their phone numbers using the PayAttitude payment channel. Once the checkout form loads, the customer...

  • Omon created an article,

    How can my Subscribers change the card tied to a Subscription?

      If a card tied to a subscription expires or your customer would like to continue an active subscription with another card, you can help your customer update their card details. You're able to pro...

  • Omon created an article,

    How do I know if a subscriber's card is expiring?

      For customers that are subscribed to any of your Plans, we send you notifications at the beginning of each new month with a list of customers whose cards are expiring that month. We do this both ...

  • Omon created an article,

    How do I add my business logo to my Paystack account?

      Adding a logo to your Paystack business helps link your brand to your Paystack account. When you add your business logo to your account, the logo will appear on the checkout form. You can add a ...

  • Omon created an article,

    What documents do I need to complete the compliance exercise for my South African business?

    After creating your Paystack account, we’d need to collect some more information from you to activate your business. We collect this information via the Paystack Dashboard under the Compliance tab...

  • Omon created an article,

    Pay with EFT

    South African customers have the option of making payments to merchants using EFT (Electronic Funds Transfer). Paystack has an integration to Ozow, an EFT payment provider to enable all South Afric...