Tomilola

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Activity overview

Latest activity by Tomilola
  • Tomilola created an article,

    How can I collect additional information from my customers?

    You can collect additional information from your customers in two ways: Using a Payment Page Using the API Using a Payment Page Click on the Payment Pages item on the menu of your Dashboard unde...

  • Tomilola created an article,

    Payment Issues on Paystack

    There are four categories of payment issues on Paystack. Customer Errors - This category is made up of transactions that failed as a result of customer errors such as insufficient funds, incomplet...

  • Tomilola created an article,

    Success Rates on Paystack

    Success Rate on Paystack is the rate at which valid transactions are completed successfully. Valid transactions are transactions where every element required for the transaction to succeed is prese...

  • Tomilola created an article,

    Why is my transfer status pending?

    A transfer on Paystack can have one of four different statuses. It can either be Pending, Successful, Failed, or Reversed. Pending: This is the initial status of a transfer immediately it is made....

  • Tomilola created an article,

    How can I change the price of my product?

    To change the price of a Product you have created on the Paystack Dashboard, follow these steps: Log in to the Paystack Dashboard. Click on Products on the left side menu and select the Product ...

  • Tomilola created an article,

    Why can't I find the Transfers option on the Paystack Dashboard?

      If you are unable to see the Transfers tab on your dashboard, it likely means you signed up as a Starter Business.   At the moment, Starter Businesses do not have access to Paystack Transfer...

  • Tomilola created an article,

    Transaction Error: 'Currency Not Supported'

    If your customers are receiving a "Currency not supported by merchant" response when they try to pay you, it means you are trying to charge them in a currency that your business on Paystack is no...