Stephen
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Activity overview
Latest activity by Stephen-
Stephen created an article,
How do I give my customers a free trial before a subscription?
At the moment, we don't have a single endpoint or a feature on the Dashboard for a free trial period of a subscription. However, it's possible to implement this from your end using tokenization. To...
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Stephen created an article,
How do I switch from a Registered business to a Starter Business?
Only businesses in test mode can switch or downgrade from a Registered to a Starter business. To change from a Paystack Registered Business to a Paystack Starter Business, update your Business Type...
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Stephen created an article,
How can I cancel my subscription to a Paystack business?
You can cancel your subscription to any business on Paystack by clicking on the Cancel Subscription button in the email you received when you first subscribed to the plan. This email is also known ...
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Stephen created an article,
FAQ About the Paystack API for Developers in Ghana
Getting Started So are you guys live with receiving payment in Ghana? Yes, we are. You can get started at dashboard.paystack.com Does Paystack have an office in Ghana? Yes, we do. Our office is loc...
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Stephen created an article,
Fraud and how to resolve fraud claims
A customer makes a fraud claim at their bank when an unauthorized transaction occurs on their account. Some customers may fail to recognize debits appearing on their account and may choose to file ...
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Stephen created an article,
How to resolve chargebacks
You can respond to chargebacks from your Paystack Dashboard on the Disputes page of the Dashboard. This provides an interface where you can properly track and manage your chargeback claims. You c...
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Stephen created an article,
Requirements for keeping a balance with Paystack
For Nigerian businesses In compliance with the Central Bank of Nigeria’s regulations, Paystack must ensure all funds are held in a real bank account. What this means is that if you're a Nigerian bu...
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Stephen created an article,
Who is an Ultimate Beneficial Owner?
An ultimate beneficial owner (UBO) is a person who directly or indirectly owns 25% or more of a company. For example, if Person A owns 50% of Business A, and Business A owns 50% of business B, then...
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Stephen created an article,
When will I receive my payouts?
For businesses on an automated payout schedule, the payout depends on the country of that business and the currency the payments were made in. For some currencies, there's a minimum amount we can p...
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Stephen created an article,
Why we're asking for additional business documents
Every financial institution in Nigeria is required to screen their customers for anti-money laundering and counter-terrorism financing. (CBN, 2009) Paystack needs to thoroughly verify the identity ...