Transaction Error: Received invalid response from remote entity

What does 'Received invalid response from remote entity' mean?

This is an error from the customer's bank. It is very common with Ecobank and First bank transactions and typically means that the transaction was attempted during a temporary downtime at the customer's bank.

What can I do about it?

The customer needs to retry the transaction at a later time or escalate to the Paystack support team if the error persists.