Transaction Error: System malfunction or Suspected Malfunction

What does 'System malfunction or Suspected Malfunction' mean?

This means that the system is experiencing a downtime as at when the transaction is being attempted.

What can I do about it?

Please advise the customer to retry the transaction at a later time or escalate to the Paystack support team if the error persists. You can also advise them to use alternative channels on the checkout to complete the transaction.