What do 'Pickup card (lost card),' 'Pickup card (stolen card)' or 'Pick-up card' mean?
These error messages mean that the card being used to attempt the transaction has been hotlisted by the issuing bank after being reported lost or stolen, and a new card has been printed but the customer is yet to pick it up from their bank.
What can I do about it?
Please advise the customer to visit their bank and pick up their new card. In the meantime, the transaction can be completed using other payment options on the checkout.