On September 22, 2020, Guaranty Trust Bank (GTB) disabled USD transfers between accounts. As a result, we're currently unable to settle USD payouts into GTB domiciliary bank accounts.
What does this mean for your business?
If you use a GTB USD account on Paystack, you'll still be able to accept payments in USD. Regrettably, however, we won't be able to settle your payouts at the moment.
We're still able to settle USD payouts into Zenith Bank USD accounts so if you have one, kindly update your bank account on the Dashboard.
Here's a helpful article on how to change your payout bank account.
How to create a Zenith Bank USD account
If you don't already have a Zenith Bank USD account, you can create one by filling out one of the forms below and submitting it at the closest Zenith Bank location to you.
If you need any help creating your Zenith Bank USD account, please send us an email at zenithbank@paystack.com with the subject - Paystack Merchant Domiciliary Account. Be sure to fill the form above before sending the email.
We run a business too so we understand how inconvenient this must be for you. This is just a stopgap while we work on enabling Naira payouts for USD payments.
If you have any other questions, please send us an email at support@paystack.com. We're happy to help.
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