For businesses on an automated payout schedule, there's a minimum payout amount required before we pay your settlement account. This amount depends on the country of your business and the currency the payments were made in.
If you've collected less than the minimum payout from customers, we’ll hold it for you in your payout balance at no cost. As you receive more payments we'll continue to add to your payout balance until you cross the minimum threshold, after which we'll automatically pay your account.
Below is a list of the minimum payout amounts for the countries we are active in:
|Country||Currency||Minimum Payout Amount|
|South Africa||Rand (ZAR)||N/A|
|Côte d'Ivoire||West African CFA franc (XOF)||N/A|
NB: The minimum payable amount in Ghana only applies to businesses receiving payouts in bank accounts. Mobile money accounts will continue to receive payouts below GHS 50.
Can I request for payouts below the minimum payout amount?
Yes, you can, however, we'll charge you a fee for this. Below is how much we charge to request payouts below our payout threshold:
|Country||Minimum Payout Fee|
How do I request for payouts below the minimum payout amount?
You can request this directly from the payouts page on your dashboard. Here are a few steps to requesting this:
If you have a payout below our minimum amount, you should see a balance on the right side of the payouts page.
Click on the
Request Payoutbutton to initiate your request.
A modal will be displayed to confirm your request and inform you how much we'll charge to process your payout. Once you've decided, click on
Your payout will be made to your account in line with our Payout schedule.
Important to note
Nigerian based businesses are unable to request for payouts below the minimum amount. If you have a payout that is below the minimum amount, your payouts will be held until it exceeds the minimum amount. Once it exceeds the amount, your payouts will be processed.
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