When making payouts to merchants, we always merge all the earnings for a particular day and settle a lump sum on the next settlement date in line with your country's settlement schedule. You can see When will I receive my Payouts? to confirm your settlement schedule.
This means instead of getting paid several times a day for the different transactions, we only pay you once.
Sometimes, this makes reconciliation difficult especially for larger corporations. This guide will help make reconciliations between your payouts and your bank statements easier. We'll tell you how to match the credits in your bank statements to payouts on your dashboard.
How do I identify my Payouts?
It all starts from the merchant settlement email you receive from Paystack, it should look something like this:
Each settlement has a unique reference number, that always starts with pstk, in this case, it's pstk-359143-h7j. The six-digit number in the middle is known as a Payout ID and this is what you will use to track your settlement. We've circled it in the image above and in this case, it's 359143.
Important to note
We also send this payout ID in the credit alert narration you receive on your phone, email and bank statement. However, it comes in a different form similar to this: PYZ,T,154844262940002,PSTK_359143, LANG. To identify the payout ID, it would always be the number preceded by PSTK.
How do I use this payout ID?
To use this payout ID, you simply need to insert it at the end of the link to your payouts menu on your dashboard, like this https://dashboard.paystack.com/#/income/PAYOUT_ID. In this case, this is how it will look https://dashboard.paystack.com/#/income/359143
Simply follow your unique link and you will be redirected to the payout on your dashboard, which would show you the date we made the payment, the amount paid, and all the transactions that make up the lump sum. The image below shows how this page will look: